4.8★ employee NPS on benefit
VitaCare Clinics
Consolidating fragmented wellness vendors into one Metro 2®-backed program clinicians actually used.
Too many tabs
VitaCare had accumulated four different “financial health” point solutions. Usage was low, invoices were high, and nobody could explain what each tool did during new-hire orientation.
The CHRO asked for a single narrative: one program, one owner in People Ops, and measurable outcomes.
One program, clear story
Workcred became the umbrella benefit for credit building. Enrollment sits inside the same flow as medical and dental; new hires see one paragraph on why on-time rent-style tradelines matter for leasing and auto loans.
Clinic managers were not asked to administer anything—only to point staff to the portal if questions came up.
Signal from the field
Post-launch surveys showed a 4.8-star average when employees rated the benefit specifically. Comments highlighted simplicity and the fact that payments were tied to payroll, not a separate bill to remember.
VitaCare is now referencing the program in nurse recruiting collateral as a differentiator in competitive markets.
“We went from four vendors and confused employees to one program we can explain in thirty seconds.”
Bring this playbook to your team
Launch employer-funded credit building with Workcred—enrollment, reporting, and payroll-friendly workflows in one place.