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Research article

The state of credit for American workers

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Credit is not just a personal-finance topic—it is a labor-market and workforce issue. Wages, volatility, benefits, and how credentials translate into job quality shape whether workers can keep utilization low and payments on time, which mainstream scores weight heavily. For working Americans, credit also shapes whether a car is affordable enough to get to work, whether a short income gap turns into revolving debt, and whether the next step in training stays within reach.

Executive summary

A large share of scorable adults still sit below a 700 FICO Score 8, while millions more are credit invisible or unscored on thin or stale files. Severe delinquency on revolving and auto debt climbs steeply in lower score bands; medical collections and the return of student-loan delinquency reporting have added sharp, uneven shocks. Household debt has grown since 2018, with stress concentrated in categories tied to cash-flow volatility. Access and pricing remain uneven by race, income, age, and place—so headline averages can hide a two-speed credit economy for workers.

Below FICO Score 8 of 700

~36%

Share of scorable adults under 700 in April 2025 (down from ~40% in April 2020), from FICO distribution bins.

Household debt

$18.8T

Total household debt at the end of 2025, with mortgage debt still dominant (NY Fed).

Avg bankcard balance

$7,510

FICO bankcard lens, April 2025—context for revolving pressure alongside delinquency gradients.

Student loan file shock

6.1M

Consumers who had a federal student-loan delinquency added Feb–Apr 2025 after reporting resumed (FICO, scorable population lens).

What changed since 2018

The big-picture balance-sheet story is straightforward: total household debt rose from roughly $13.2 trillion in early 2018 to about $18.8 trillion by the end of 2025. Mortgage debt still dominates the total, but some of the fastest balance growth came in revolving debt and transportation debt, which are also the places where workers feel stress first.

Chart

Debt has grown most in the categories most sensitive to wage volatility

Mortgage

+47.3% balance growth since 2018

2025 serious delinquency 0.92%
2018Q1$8.939T
2025Q4$13.170T

Auto loan

+35.6% balance growth since 2018

2025 serious delinquency 5.21%
2018Q1$1.229T
2025Q4$1.667T

Credit card

+56.7% balance growth since 2018

2025 serious delinquency 12.70%
2018Q1$0.815T
2025Q4$1.277T

Student loan

+18.3% balance growth since 2018

2025 serious delinquency 9.57%
2018Q1$1.407T
2025Q4$1.664T

2025 delinquency reflects the post-pause reporting reset.

That combination matters. Mortgage debt is large but comparatively low in serious delinquency. Credit cards and auto loans are much smaller as categories, yet they carry far more repayment stress and are more directly exposed to unstable wages, interest-rate pressure, and thin household buffers.

Debt type2018Q1 balance2025Q4 balanceChange2025Q4 90+ delinquencyWorker relevance
Mortgage$8.939T$13.170T+47.3%0.92%Largest balance category, lower serious delinquency.
Auto loan$1.229T$1.667T+35.6%5.21%Transportation debt is tightly linked to job access and retention.
Credit card$0.815T$1.277T+56.7%12.70%Fastest balance growth and highest serious delinquency pressure.
Student loan$1.407T$1.664T+18.3%9.57%Interpret cautiously because the pause and restart changed reporting.

Where workers feel the pressure most

Credit card balances often rise when paychecks and expenses no longer line up. Auto loans are effectively job-retention credit in car-dependent labor markets. Student loans sit in a different category because policy changes can abruptly alter how delinquency and default appear on the file. What workers experience is not an abstract credit score. It is the cost of bridging instability.

Chart

Serious delinquency pressure is concentrated in revolving and mobility debt

Mortgage

0.92%

vs 2018: -0.30 pts
2018Q1 1.22%2025Q4 0.92%

Auto loan

5.21%

vs 2018: +0.95 pts
2018Q1 4.26%2025Q4 5.21%

Credit card

12.70%

vs 2018: +4.69 pts
2018Q1 8.01%2025Q4 12.70%

Student loan

9.57%

vs 2018: -1.09 pts
2018Q1 10.66%2025Q4 9.57%
The broad all-debt delinquency rate can look stable while worker-facing debt types become meaningfully more fragile.

Severe delinquency steepens sharply in lower score bands

Aggregate delinquency rates describe the whole file. FICO's account-management lens shows how differently existing accounts behave by score band: on bankcards, 90+ day delinquency within a year after scoring reaches roughly half of accounts in the lowest FICO Score 8 bands, versus a fraction of a percent for high scores. Auto finance shows the same pattern on the Auto Score scale. That gradient is why “sub-700” is not a cosmetic label—it tracks very different default risk across products.

Bankcard accounts reaching 90+ day delinquency

Lower score bands see dramatically higher severe delinquency on revolving credit. Prime bands (700+) are shown for the more recent period only in FICO’s public account-management lens.

Example: in the 2024–2025 window, about 56% of accounts scored 300–549 became 90+ days delinquent, versus 0.2% for 750–850.

Source: FICO credit insights / account-management reporting (FICO Score 8 bands)

Auto finance accounts reaching 90+ day delinquency

Auto uses FICO’s Auto Score scale (not identical to FICO Score 8). Severe delinquency remains concentrated in the lowest bands even as many households prioritize car payments.

In 2024–2025, about 25% of accounts scored 250–579 went 90+ days delinquent in the year after scoring, versus 0.31% for 740–799.

Source: FICO credit insights / auto account-management reporting

Credit access is not distributed evenly

The Federal Reserve, Opportunity Insights, and industry score reporting all point in the same direction: credit access and credit costs differ sharply by race, household income, age, and geography. Some households are excluded from mainstream credit entirely, while many others are included only on terms that are far more expensive.

Charts

Credit access gaps show up in applications, card use, and early adulthood

2024 application outcomes

Federal Reserve survey data shows that Black and Hispanic applicants were much more likely to be denied or approved for less than requested.

Black applicants51%

Denied or approved for less than requested in 2024.

Hispanic applicants44%

Meaningfully above the overall applicant average.

White applicants26%

Still substantial, but far below Black and Hispanic applicants.

2024 card ownership and balance carrying

Income under $25k

46%

Have a credit card, and 55% of those cardholders carried a balance.

$100k+ households

97%

Have a credit card, and only 38% of those cardholders carried a balance.

Access is not the same as affordability. Lower-income households are less likely to have cards at all, but more likely to revolve balances when they do.

Early adulthood delinquency

Opportunity Insights finds large delinquency gaps by race and parental income by age 25, before many workers have had time to recover.

Black69%

Share with at least one 90+ day delinquency by age 25.

Low parental income60%

Bottom-20% parental-income households in linked data.

White31%

A large gap remains even before mid-career outcomes enter.

High parental income15%

Top-20% parental-income households in linked data.

One especially useful distinction is between inclusion and affordability. A group can be fairly likely to have a credit card and still be carrying balances at a rate that implies sustained interest burden and lower resilience to shocks.

GroupHas a credit cardCarried a balance among cardholdersWhy it matters
Income under $25k46%55%Only about half have a card, and most low-income cardholders revolve balances.
Income $100k+97%38%Access is nearly universal, but balance carrying is meaningfully lower.
Black adults69%72%Lower ownership and much higher revolving burden among cardholders.
Asian adults89%25%The lightest balance-carrying burden among the major groups shown.

Average scores rose, but the underlying gaps remain large

FICO's published FICO Score 8 average climbed from the high 600s toward a peak near 718, then eased as household budgets tightened—while segmentation remained sharp. Published averages from Experian and others tell a related story but use different timing and populations. None of these series replace distributional facts: linked data still show large gaps by race, parental income, and place by early adulthood.

Chart

FICO Score 8 average (April snapshots) rose, then eased as stress returned

706

2019

708

2020

716

2021

716

2022

718

2023

717

2024

715

2025

Values are FICO's published FICO Score 8 averages at April of each year—the same lens used for sub-700 share calculations. They are not interchangeable with other publishers' “average score” series.

Chart

Published U.S. average score (Experian annual series)

701

2018

703

2019

711

2020

714

2021

714

2022

715

2023

715

2024

713

2025

Experian's annual U.S. average is a separate methodology and timeline from FICO's April FICO Score 8 snapshots. Both are useful directionally, but the levels will not match line for line.

Why this matters for skills and employer practice

Skills and credentials do not appear directly inside a credit model, but they shape the variables that do matter: wages, employment stability, and the ability to make on-time payments without relying on high-cost revolving debt. Employer decisions matter too, especially where scheduling volatility, credit checks, or poor-quality tuition pathways create avoidable strain.

Diagram

A worker-facing credit system behaves like a credit-career flywheel

Skills and credentials
Job access
Wages, hours, benefits
Employment stability
Income predictability
Debt service capacity
Payment history and utilization
Credit score and pricing
Ability to finance mobility and training

The core idea is simple: skills and employer practices affect wage quality and stability, which shape repayment behavior, which then shapes future access to affordable credit and the ability to finance more training or mobility.

That is why this topic belongs in a workforce conversation. If credit acts like labor-market infrastructure, then job quality, credential quality, and employer policy all become part of the credit story rather than adjacent topics.

GroupMedian weekly earningsWith certification or licenseWithout certification or license
All full-time wage and salary workers$1,204$1,460$1,131
White workers$1,231$1,494$1,146
Black workers$986$1,186$936
Hispanic workers$951$1,254$906
Asian workers$1,566$1,771$1,528

What organizations can do with this

The most useful response is not to treat workers as individually deficient. It is to improve the systems around them: job design, credential transparency, smoother repayment support, and fairer credit reporting rules for debts that say more about shocks than about willingness to repay.

Recommendations

The research points to practical actions, not just observations

Employers

Adopt skills-based hiring where credentials do not predict performance, improve earnings stability with predictable scheduling and pay cadence, and treat medical billing risk as a workforce issue—navigation support and benefits that reduce collections matter for credit files.

Credential providers

Publish outcomes that include financial stability proxies (retention, benefits, earnings volatility), not only starting wages, so workers can see ROI before borrowing.

Workforce systems

Pair training with student-loan repayment support, benefits screening, and place-based coalitions where credit distress clusters geographically—local partnerships can reach workers mainstream averages hide.

Policymakers and lenders

Continue evaluating medical collections in credit decisions, support responsible alternative-data frameworks for thin-file and invisible adults, and invest in transparent public measurement of invisibility and scoring across groups and places.

Limits and source notes

The strongest public evidence is product-level and geography-level. Public sources are weaker when the question requires bureau microdata, occupation-specific credit outcomes, or exact national ROI estimates for employer programs. Student loan comparisons across 2020 to 2025 also need extra caution because the pause and restart changed what counted as delinquent.

  • Credit bureau data is strong for debt and delinquency trends, but weak on race and income without linked datasets.
  • Average-score series should always be labeled clearly because observation windows and covered populations differ across publishers.
  • Student-loan trend lines are informative, but they are not perfectly comparable across the pause and restart period.

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